Thursday, 9 May 2019

Quit lying and act like a professional!

Couriers do it all the time when they say "attempted delivery." You were nowhere near my place at the time stated, I was home, I would have heard you. 

Stop lying to people. It has been a stressful week with only a few highlights to revel in. I found a good deal on some headphones that met my criteria and were on a double sale, having further gone down in price. 

However I didn't expect them to arrive the next day. I had to pop out with some errands and apparently missed the courier. I had been checking the tracking but it wasn't detailed just stated "out for delivery." 

I called up to reschedule and miscommunication ensued but I got £5 worth of credit compensated to me, so I thanked her and expected it the following day.

Throughout that evening, the tracking changed twice to "out for delivery" but yet nobody knocked or buzzed. I would not have missed anymore deliveries as I was at home. 

Several calls later it turns out, the driver had gone to the wrong address and was in fact not at my destination. Idiots! This morning I was supposed to have a routine hospital appointment that I get picked up for. 

I have to be ready by 7am for an appointment that I usually make for 9ish so I was up at 5ish as I couldn't sleep properly and by 7ish I was dressed and ready to be collected. 

Suddenly it was 9am and no sign of transport so I called the hospital to double check they hadn't forgotten me and was told to be patient, that I was on the list and would be picked up at some point.

By 11am my patience had run out and I called again, only to be rudely told that they had been at my place at 8.30 and I was not at home. 

Yea right... I enquired as to whether perhaps the driver had gone to the wrong address by mistake and was flatly told NO.

I asked why when I enquired at 9am I wasn't told I had missed my appointment and the reply was make a new appointment.

Ugh! I love the bit he added on, which was *Oh we would have called but we don't have your number on file* I've given out my number to them several bloody times!!!

I can't actually reschedule the appointment. I will just receive a new one in the post but I did state exactly why I didn't make the appointment. 

A complete waste of hair, makeup and time I could have spent sleeping blissfully.


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