#BlogLife935 - Angst overload/Cleaner Scams

The volunteering was going smoothly but today I hit a few rough chats that I could/should have handled better.

I think it was the subject matter. One was flip-flopping and I found that really confusing to have two extreme views and then do a complete turn around.

But I've taken a break as the cleaner arrived and I'm not feeling good but so be it.

As I feel judged and told it will take longer and cost more. Hmm. I'm not lucky with cleaners at all.

I guess what annoys me is that I was clear about what my needs were and suddenly it's outlandish.

The problem with this is that, nothing extra can be done, like helping declutter and the annoyance of having to come out multiple times when the instructions were clear.

The other chat was Umm... Hmm open to interpretation maybe? I felt I came across as judgemental which no-one wants but I was trying to show that actions have consequences.

Anyway I will strive to do better next time. I'm not perfect, just trying to lend support.

I will just say that, it feels like certain people want me to say Yes you're doing correct things and carry on, it's fine.

I'm just not that person. I like to paint the full picture but stress it's their comfort levels that matter.

I can't ignore self destruction at all. I just feel bad that person didn't the unburdening they deserved.

It's going to be a long day. I am so dizzy and sore. Why do I kid myself hiring a cleaner will be a magical experience?

I'm confused so I was charged £115 after all for 5 hours and only 2 rooms done?

Maybe because it was incomplete and maybe I got the discount.

So a disaster from start to finish, she couldn't locate my address and I had to go out a bunch of times and repeat myself.

I was not happy. Then as usual she ignored my instructions to just mop each floor, that was it, nothing else required as I can manage.

She took 4 hours to clean the kitchen. I can't even fathom how that happens.

Were you on the phone? Were you taking a nap? It's bizarre to me.

A mopping and a wiping? Wow. Then she literally rang me on the mobile, instead of just calling out, that there was 20 minutes left.

And she was cryptically saying, You can use the service or pay me an extra £60 for the remainder.......

I don't bloody think so. Although at that point, I hadn't eaten or drank for the entire day so I was tempted.

The hallway, bathroom and bedroom and lounge were left, which is a farce.

What was funnier, I mean I wasn't laughing she had made a bigger mess of the floors.

So I was just so dizzy and tired at this point (6pm), I just said you can just finish up.

I hate confrontations and I didn't have it in me to say nobody asked you to do anything except the floors and you couldn't manage that.

You truly take the biscuit and are a scam artist. Hope you're pleased with yourself preying on someone that's longterm ill.

Now I figured right, I can barely stand at this point, I'm tripping over wires and reiterating once again, I only wanted the floors mopped.

She looks at me incredulously and repeats it? Just the floors, that's all?

I stopped myself rolling my eyes. I figured right, she is packing up, I feel like a fool who hired an incompetent service and expected a good result.

I make my way to my room and just sit waiting for her to pack up and say Goodbye.

I don't know if it was to protect her rating, seeing me fragile or what......

But she then proceeds to carry on with the kitchen, pile 3 heavy bags of clutter, that I can barely carry and for an hour (5 altogether).

Decides she will mop the living room. This makes no sense at all to me.

Unless she's realised Oh Bollocks, I'm done for, 5 hours and one room looks bad to any employer..

So she calls me on the mobile again, an hour later after fretting about the time before and says she is done and I should rebook another cleaner tomorrow.

Oh and it would only take them 2 hours? Excuse me........ Youu couldn't manage jack in 5 hours.

I literally spot in the corner 3 black bags and she looks at me and says Oh they are just garbage.

As if why are you touching that? Just leave it. She does offer to help with one, but it's like where do I put it?

Same place as everyone else on the planet, it's right outside!! So I said it's fine, I'll do it.

Instead of being considerate and loading them evenly they are so heavy I can barely move them.

And this is all after I've told her about the health conditions. I just feel like an idiot really for reusing that shoddy service.

Even though it's Bank Holiday and I'll pay double probably. I'm tempted to book another same day service.

I just don't want to give them anymore of my money as Emop is a colossal joke.

I will look elsewhere, 3 rooms, hallway, bathroom and bedroom.

I feel taken advantage of, unheard and used as a cash cow. I tried to help myself, seek assistance.

Someone to lighten the load but I got treated like crap, it just backfired.

I got to say P was really supportive, he had to listen to me winge because I felt so anxious.

And now I have to go through it all again. I wanted this completed so the Bank Holiday Monday would be carefree.

It's just stressy. Oh well a waste of time and money. I feel extra peeved because I realised she dismantled the bloody plug for the fan and the usb wire is nowhere to be seen..

Why is there always a headache. Why would you even mess with a plug???

Ugh good job I had one last usb wire spare. An update booked a cleaner, well it turns out I was offered 2.

Outrageously expensive for 4 hours, he even offered 3 but that's over the top.

But I took it because I'm sick of being ripped off, paying for an incomplete service.

I'm hoping the price means it's more professional. I'm hoping there will not be any excuses.

It's way more than I wanted to pay and I could have done 3 hours but had to cover myself.

I'm surprised they are operating so late but I guess there is a need for it.

I've never found a sufficient cleaning company so maybe this is it?

Whatever happens I will review them and add to this post or the next.

I probably should have got more quotes but the more time raced on, the less likely someone would be available.

It would have been 2x cheaper to rebook Emop but the customer service and standards suck. I wouldn't be confident they would finish it.

Ugh I can never get the morning appointments. This one is at 6pm, yikes, long day.

It's only lunchtime now, I didn't eat yesterday due to stress and today might be the same.

I can't help this nervousness. More strangers, more judgyness potentially and I hope there will be enough natural light, my bulbs seem dim.

My stomach is in knots again. I slept a bit, then woke at 6amish fretting I wouldn't find anyone.

They could always cancel, take my money and be scammers but I have to calm down.

They wouldn't last if they did that. I know I should have called elsewhere to get an earlier slot but there was 1 left and it was too risky.

Besides I don't think anyone else would have offered me 2 people.

I remember way back when. I think that was the only time there were 2 cleaners but the male, was on the phone the entire time.

The lady I'm sure did all the work. I never used them again. I hate clock watchers, while there is stuff left to do.

Ok fine, be aware of the time being up and maybe you have other appointments..

But I think there was maybe 30 minutes left and they requested to go and I found that a shoddy service.

No cleaning isn't glamorous, but if someone is paying for your time, at those prices, you should make every second count.

Or ask, Hey, the time is almost up, before we leave is there anything small left to do?

I would have appreciated that more and said as much to the company.

I also don't see the problem with taking the trash out, it's right outside. I don't think that's demeaning, it's just helpful but none of them do it.

Talking of which, our binmen haven't been this week so it's piling up. Typical Bank Holiday weekend so they take the week off.

I have to stop this nervous babbling and try to chill out then before 6pm I can resume getting tense.

Well the development is, the booking was cancelled so as much as I hate Emop, at least they show up and partially do the job.

I have to, as much as it pains me, rebook a cleaner with them. I just don't know for when.

Tomorrow I have an appointment, 10-1pm. It's impossible to get a morning time, I could risk an overlap and try for 7am.

But no that's too stressful if one of them is late or early. I'll wait for tomorrow's appointment to come and go and then decide if I will make it for that day or Wednesday.

Ok my head is spinning, I can't even finish this post. Emop called and said I should book soon as the slots fill quickly.

I was just doing that, when the other service called about the cancellation and apologised and said We can rebook you and will stay until it's done.

4 hours or more, so I was taken aback and as crazy as it is, I will give them a fair shot over Emop.

What I didn't realise is I'm signed up to an annual club that's £89 but apparently is saving me money, hmm..

I told them not to renew that, so I pay the club fee and the cleaning fee.

I'm not going to think positive or negative, I will just see but it's the last chance and if they let me down, then Emop it is for sure.

I want to feel confident one visit will clean the remaining three rooms but we'll see.

Oh and Yes remembered to ask for female only cleaners, if someone is coming into my room, then yea I deserve to feel safe.

I shall update in future posts, exactly what happens next, the prices, the attitudes, all of it.

I am shattered.